Frequently Asked Questions

If you have a question, see below as we may have already answered it in our handy frequently asked questions section. 

This will be different in every household or business premises. It is recommended that they are cleaned every 12-18 months but if you have children or pets, then you may want to clean them more frequently.

We ask and recommend that any breakable and moveable items are removed from the room we will be working in. If there are any larger items of furniture such as beds or sofas that need to be moved, please let us know when discussing your requirements so we can sort this for you.

By using professional techniques, we can achieve the desired results without over wetting the carpets. The duration of your carpets and upholstery drying can vary due to a number of different factors which will all be explained to you during the cleaning process.

Every pet’s skin can react differently. We use a range of chemicals during the process, but we ensure that this is all removed and the PH balance is back to a safe level. All animals can react differently to chemicals, so we recommend that pets do not go back into the room until carpets are dry.

Yes, we offer free quotes to all our customers. We will need to assess the carpets, rug, or upholstery before we can provide an accurate quotation.

Yes! We can provide our services for both domestic and commercial properties. So, if you need the carpets at your office cleaned, then come to us.

We take on projects of all sizes. No matter if it is a carpet in one room or in every room, you rely on us to provide quality service and great results.

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Have more questions? Then get in touch and a member of our team will be happy to answer it for you.